Karleen Southard's Profile and Contact Information
Karleen is a native and a life-long resident of the beautiful Gulf Coast. Calling Biloxi, MS her home, she spent the first decade of her adult life working and living between Biloxi and New Orleans. In her twenties, and pursuing her degree in Secondary Education at MGCCC, she worked tirelessly in the restaurant and manufacturing industry. While doing so, she was never adverse to difficult tasks and took on many challenging positions from managing teams at restaurants to supervising warehouse personnel and stock control for Oreck Manufacturing. Throughout this time her managerial and critical thinking skills were sharpened to the point of taking on the next biggest career challenge of her life.
In 2003, she answered an ad in a newspaper. A local independent insurance agency was looking for a receptionist and paperwork processor. As she had done in the past, Karleen took the job and then took her position to a new level by selling homeowner's policies within the first month she was there. She made a name for herself almost immediately and was known for her vast knowledge of personal lines products which she still counsels customers on today. Her ability to learn the fine details of insurance contracts and underwriting requirements elevated her quickly to becoming a licensed agent and was the undisputed reason the agency grew. As the owners recognized this, they elevated her to start learning and selling commercial insurance products.
By 2009, Karleen was quoting and writing Commercial Property, General Liability, Workman's Compensation, Inland Marine, Surety Bonds, Contractors and advising all business owners on the coverages that their company needed. She developed a commercial team by 2015 and was know by all agencies on the Mississippi Gulf Coast for her intellect on anything dealing with Commercial Insurance. In 2019 she received the professional designation of Customer Insurance Service Representative (CISR), a highly admired credential in the industry. By 2020, she was personally responsible for writing, selling, advising, managing and supporting a staff that was responsible for over 900 commercial customers with an annualized premium of $4.5M. She has been recognized in several coastal magazines and publications on her professional expertise in property and casualty insurance.
From 2018 to 2021, her abilities and professional reputation was always recognized by her then colleague and now business partner, Royal Spragio. Coastal Select Insurance has been an unrealized dream of Karleen's for some time and she is now at the top of her game in the industry she has mastered. If you are a contractor or own any property that you need coverage on, business or personal, Karleen is your one-stop go-to agent for anything and everything dealing with insurance counseling, advice and service.